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Travel during the Covid 19 firebreak: advice from Guide Dogs Cymru

Guide Dogs Cymru have the following advice for anyone with sight loss who has to travel during the current Wales firebreak.

As Wales entered a period of enhanced lockdown from 6pm on Friday 23rd October, people are being advised to avoid travel wherever possible. If you do need to use public transport, including taxis, remember you must wear a three-layer face covering. Sharing taxis with anyone outside your household is to be avoided. We know that many people with sight loss will still need to travel, so carry hand sanitizer at all times.

Services, especially off-peak, will be reduced and prone to cancellation. You should ring Traveline Cymru free on 0800 464 0000 to check that your bus is running as usual, and Transport for Wales on 0333 321 1202 for rail.

Where possible, book your travel online through your transport provider’s ticketing app or website, and consider contactless payment to buy tickets. You should also dress warmly, as efforts will be made to ensure that fresh air is flowing through vehicles and carriages. Keep your distance from others at bus stops, railway stations and taxi ranks.

If you need assistance when travelling and would normally contact your transport operator ahead of time, continue to do so, so they can prepare. If you have problems queuing, moving through a concourse or accessing public transport vehicles, speak to your transport operator in advance to get advice and explain what assistance you need. If you have a problem or feel ill during your journey, tell a member of staff.


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