Definition: An agency (such as an ECLO) providing advice on appropriate and helpful courses of action.
Service descriptions mentioning the term
Bureaux offer free, confidential, impartial and independent advice on welfare benefits, financial, consumer and relationship issues either over the phone.
Being diagnosed with macular
disease can leave you and your family feeling isolated and uncertain about the future. But, there is no need to face macular disease alone; the Macular Society specialist helpline
team provide free information, guidance and advice
to anyone affected by central vision loss whether it's you, a friend or a family member.
Our free Information & Advice
Line offers support and guidance to deafblind
people, their carer
s, family and friends, as well as professionals working with people who have a loss of both hearing and sight. It also provides a service to Deafblind UK's members, who each receive a phonecall three times a year for a general chat and to remind them of the support available through the service. The Information & Advice Line can also connect you to the relevant team or staff member at Deafblind UK.
Sightline - (International Glaucoma Association)Service
Telephone and email helpline
for practical help and advice
and emotional support. The line is open Mon - Fri: 9:30 am to 5:00 pm. After office hours, an answerphone is in operation, where you can leave a message and they will ring you back.
The telephone Helpline
is available Monday to Friday from 10:00 to 16:00 to deal with questions about dystonia
from both members and non-members, and from healthcare professionals. Helpline staff are not medically qualified and that the Helpline cannot offer advice
about an individual's treatment or provide any type of diagnosis. The service can however provide support and information on many aspects of dystonia and its management
on money matters, benefits and entitlements, income and tax, pensions, legal issues and consumer advice.
The team give advice
on welfare benefits.
The Citizens Advice
service helps people ensure they receive appropriate benefits by providing free, independent & confidential advice. Advice can be given at local offices, outreach sites & over the phone. Home visits are available in some areas.
on current welfare benefits and help with completing the application forms.
The RAISE (Rights, Advice
& Information Service) has been designed to address the barriers that blind, partially sighted, deaf
, hard of hearing
people face when claiming benefits. RNIB Cymru delivers the service in partnership with Action on Hearing Loss Cymru, Sense Cymru and Deafblind Cymru.
Network website has a range of information about the condition. However, membership gives additional benefits such as access to experts, advice
, support and discounts on NN publications.
LMBBS support - (Laurence-Moon-Bardet-Biedl Society (LMBBS))Service
LMBBS can help by putting you in touch with other families who are facing similar problems, by passing on advice
which has helped others in the day to day management of thieir children
, and by sending information which will help professionals in medical
and educational fields to understand more about our special children.
Through Scarlett's Eyes - (VICTA (Visually Impaired Children Taking Action))Service
An on-line family support network for parents of visually impaired children
, set up with funding from VICTA. A source of information and advice
for parents, with the opportunity to network with others in a similar situation.
on getting direct payments
, including information on:individual budgets/personalisation
; funding from social services in relation to the care needs of the disabled
; the appeals process; general advice on employing personal assistants
The Rowan Organisation provides a wide range of support services created to help you manage your Direct Payments
. This can include: supporting you to decide whether to employ a Personal Assistant
(PA) or to use other services; support with setting up the scheme; support with paperwork required by the scheme; support with finding and recruiting staff; providing you with information and advice
on the legal requirements of being an employer.
The group offers advice
about services in the area, a Christmas meal and free summer trip
This is an activity club
who have a vision impairment
and their siblings, aged four to sixteen years. The club meets every fortnight on a Saturday to try out new activities, have fun and create friendships. Members of the club take part in a range of activities, including a Chocolate Making Workshop, Swimming, Arts and Crafts, Dry Slope Ski-ing and lots of other activities. Parents are able to network, get information and advice
whilst the children enjoy themselves.
An accreditation and advice
provider to enable organisations to create accessible and attractive environments in areas such as social housing, hospitals and offices.
VI Awareness Training - (North Wales Society for the Blind)ServiceAdvice
which will help raise awareness of the needs of blind and partially sighted people in both work and social situations. The training typically includes: low vision awareness, sighted guide techniques and demonstration, eye conditions, communication skills, aids and equipment demonstrations, practical advice and guidance.
This course provides awareness and basic information, advice
and skills on visual impairment
, identifying the relevant issues and how visual impairment effects and impacts on peopleâ€™s lives and the professionals who work with them.
Blind in Business provide a range of services aimed at providing visually impaired
graduates into employment. These include assistance with applications, practice interview sessions, advice
on job hunting and help with networking.
An online resource dedicated to supporting people who become ill or disabled
. The site offers a range of practical tips and free impartial advice
to help people better understand their money matters when faced with a life-changing event such as a long-term health condition or disability.
and support on education and social activities for blind and partially-sighted children
and their families.
'Living made easy' is an impartial advice
and information website about daily living
equipment and other aspects of independent living for disabled
people. The site includes an 'Ask Sara' section which takes you through a series of questions to identify the type of help that you need.
An on-line resource written by five expert organisations to give parents the information, support and guidance they need at the time of their child
's sight loss diagnosis. While it is not a substitute for information and advice
from a medial professional, Starting Point is a gateway to invaluable information and support.
One-to-one sessions for advice
, support and information every Wednesday from 10am to 1pm. Location: Swansea Friends of the Blind, De La Beche Street, Swansea.
The Sense Usher
Service specialises in the field of Usher syndrome and supports people with Usher, their families and professionals. Support covers advice
, mentoring and professional support.
Carry on Gardening presents Thrive's experience and expertise in gardening with a disability
, which has been gathered over 30 years of helping disabled people to start or continue gardening. It contains practical information to make garden jobs easier, advice
on taking care, useful hints and tips and details of the equipment and tools which will be particularly helpful. It has a section for blind & partially sighted people. If you can't find the info you need, you can phone or email for advice.
NWSB Resource Centre - (North Wales Society for the Blind)Service
Located at 325 High Street in Bangor, the resource centre
is open from 10am to 4pm Monday to Friday. The centre is an invaluable source of advice
, information and practical demonstrations. They have a wide range of equipment on display ranging from magnifiers to mobile phones. Our knowledgeable staff and volunteers are on hand to demonstrate and advise on their use.
Audits of your current access provision for blind and partially sighted visitors (visitor experience, online and programmed events); audience advocacy
sessions (reaching and growing your blind and partially sighted audiences); inclusive design workshops; advice
on digital technology