Definition: These are people who receive health and social care services. They may be individuals who live in their own homes, are staying in care or are being cared for in hospital. Some groups note an inferred power relationship from this term and prefer to be referred to as People Who Use Services (PWUS).
Category: Adult Social Care
Credit: Department of Health
Source: Glossary of Adult Social Care Terms
Service descriptions mentioning the term
Service Users
Let's Talk - (Vision Support)Service
Service users receive a regular (usually weekly) telephone call from a Vision Support 'Let's Talk' volunteer. As well as putting them in contact with any other Vision Support services that they may enquire about, they have a general chat.
The aim of the service is to provide social support and friendship to our
service users and people with sight loss, through one to one phone conversations (lasting approx 20 - 30 minutes). Service users will receive weekly telephone calls from their allocated volunteer. We use a matching system which links up service users and volunteers which considers similarities between the two.
Vision Support's qualified
rehabilitation officers focus on maintaining independence and promoting equality for anyone living with sight loss. They also have a team of Rehabilitation Assistants who demonstrate specialist equipment and support
service users in their own homes.
Torfaen has an active
Direct Payments User Group which meet every 8 weeks at Canalside, Five Locks Road, Pontnewydd. If you are receiving Direct Payments, about to receive them or want to know more about them then why not come along to the next meeting. The Group discuss issues about Direct Payments, you get the chance to meet other
service users and find out more about Direct Payments.
