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On this page:

CORONAVIRUS INFORMATION AND ADVICE.

What when the 'circuit-breaker' ends?

What happens now the 'circuit-breaker' has ended?

The Welsh Government has produced an FAQ on current restrictions: https://gov.wales/coronavirus-regulations-guidance

AWARENESS RAISING.

A guide dog user's experience.

This video from the BBC shows some of the difficulties: https://www.bbc.co.uk/news/uk-wales-52968192

RNIB's advice for leisre facilities, retailers, restaurants, pubs and cafes.

ACCESSIBLE INFORMATION AND COMMUNICATION.

The following explains the Covid19 Symptom Tracker App and encourages all to download and report  their symptoms daily, even if that means reporting having no symptoms:

A wide range of information in Easy Read can also be accessed on the NHS Direct Wales website https://www.nhsdirect.wales.nhs.uk/easyreads/articlelist/Coronavirus (COVID19)

HELP WITH SHOPPING.

Mutual aid groups.

Here's a searchable list of Mutual Aid Groups. Find your local groups.

TECHNOLOGY

Social Distancing help.

Sodar is a social distancing app for Android and Chrome.

https://sodar.withgoogle.com

Connect by Tech.

Would you like to get more out of being online? Macular Society Connect by Tech is a brand new service to help people make the most of things like tablets, smartphones and smart speakers to stay connected.

They can help you do the things you want to do, or help if you are curious about trying. Perhaps it’s a video call, joining a chat group, online shopping, finding health advice, exercise ideas or listening to the latest best-seller. Just let them know what you want to do and one of their friendly volunteers will be in touch to help.

Email your name, and what you would like to be able to do to techtalk@macularsociety.org or call Advice & Information Line on 0300 3030 111.

Tech support from Sight Cymru.

Sight Cymru offers technology support and equipping people to do zoom calls on all types of devices including those with synaptic. The demand for this has increased and so we are doing what we could to support people in reaching their loved ones virtually where possible.

Be My Eyes

The 'Be My Eyes' app is reminding vi people that their volunteers are available to help: https://www.bemyeyes.com/

Be My Eyes is a free app that connects blind and partially sighted people to sighted volunteers for visual assistance through a live video call. The app is available on iOS and Android devices.

SUPERMARKETS
Measures in place to assist older and disabled people.

Iceland

Iceland store locator

ASDA

Corona statement

Asda store Locator

Sainsbury's

https://www.sainsburys.co.uk/shop/gb/groceries/working-to-feed-the-nation-/latest-information--

Tesco

https://www.tesco.com/help/covid-19/

Supermarket gift cards.

Supermarket gift cards are being used as a good payment alternative for those who are doing shopping for others. People are able to purchase a gift card online (or over the phone in some cases) and then receive physical or electronic gift cards to give to the person who is shopping for them. This helps with the problem of getting cash out and the volunteer having to handle cash. This service is available from ASDA, Morrisons, Sainsburys and Tesco (in-store purchase only).

Home delivery service from Co-op.

The Co-op is offering a vulnerable person’s home delivery service. Call: 03300 417784

Cash withdrawals via Post Office Ask-a-Friend scheme extended.

The Post Office has extended its Ask-a-Friend scheme to allow people who may be shielding or self-isolating to authorise a trusted person to withdraw cash for them. More at the BBC site: https://www.bbc.co.uk/news/business-52229698

Advice to retailers on serving blind and partially-sighted people.

https://www.rnib.org.uk/sites/default/files/APDF-Supportingblindandpartiallysightedshoppers.pdf

UTILITIES.

Western Power Distribution: How to register for a priory service if you are medically dependent on electricity or vulnerable.

A page on Money Saving Expert listing the help with pre-paid cards and keys for energy.

Welsh Water advice and help: https://www.dwrcymru.com/en/helpform.aspx

FRAUD.

Online Scams.

Remember that banks generally do not message you about payments. Don't click on messages claiming to be from banks. Check this web page for advice on avoiding scams: moneyadviceservice.

Information about a current online scam, which claims to be a bank notifying you of an unpaid bill: actionfraud.police.uk

Staying safe from fraud - Coronavirus phishing scams

The following information has been provided by Gwent Police Cyber Crime Team:

There have been reports of fake Coronavirus emails and text messages being received. These messages claim to be from official sources for example, the HMRC or World Health Organisation. They claim to offer safety advice, tax refunds or similar, but include malicious web links or attachments. Whether a message is received by a phone call, text or email, to help avoid these scams:

People are also being urged to be vigilant about other scams offering help with Universal Credit, malicious software sent via fake emails and text messages that can encrypt and lock your device, and emails, texts or calls purporting to be from HMRC and Microsoft.

You can report fraud and cyber-crime to Action Fraud on 0300 123 2040. For further information, visit their website: https://www.actionfraud.police.uk

National Trading Standards has issued advice to avoid scams:

https://www.nationaltradingstandards.uk/news/beware-of-covid19-scams/

North Wales Police advice: advice-and-support/fraud/what-is-fraud/

Contact:

This page is being maintained by Richard Bowers: richard@wcb-ccd.org.uk. Please send updates and corrections to him.