Recent articles.

All articles...

Quick Links.

GP? Optician? A&E? Visit the Eye Care Wales website for advice on where to seek help with eye problems.

WCB's twitter feed
WCB twitter feed

WCB Privacy notice




RESET Project logo
WCB RESET Project is supported by the Lottery Community Fund
Lottery Community Fund logo

RESET Home | Retail | Education | Social Care and Health | Employment | Transport




What happens now the 'circuit-breaker' has ended?

The Welsh Government has produced an FAQ on current restrictions:

Advice from ACAS for employees and employers.

Vulnerable people and high-risk


RNIB's advice to employers.


This advice on communication needs has been compiled for health workers in Word and PDF. Additional material from Welsh organisations can be found in Word format at communications_needs_wales.docx

Making meetings accessible for people with sensory loss.

WCDP and WCB have teamed up to provide guidance on making meetings accessible, including on-line meetings.


Pia Publishing are a 'critical supplier' so they are continuing to produce Braille.

Wales Council of the Blind is able to produce Audio CDs as usual. We will be focusing on materials that are critical for vulnerable people for the time being. Contact Richard Bowers We shall, when print versions of Sylw and Roundup are produced, distribute Audio CDs as normal.



Jobsense project (COS) (North Wales).

Following Government Guidelines all COS staff are home working, but are continuing to work with participants either by phone or video call.  WEFO have also relaxed the eligibility criteria during this period so we can continue to take referrals and sign up new participants to the programme.

COS have produced a newsletter detailing how the organisation and services have been operating during lockdown along with contact details.

Jobsense (South Wales).

Due to the recent Government guidelines and like many other organisations, the JobSense team have begun to work from home. We are still however fully operating our pre-employment support, with our phone lines and emails open to participants and new referrals. 

If you are aware of anyone using your services who would benefit from the support on JobSense, please do not hesitate to contact myself or my colleagues, who are taking on new referrals in the following areas;


Social Distancing help.

Sodar is a social distancing app for Android and Chrome.


To ensure their customers have all the help and support they need now and in the coming months, Dolphin has put together a series of video trainings, phone-ins and live action webinars.

If you're not technical, you just need to be able to make a phone call. And if you're a little more computer or app savvy, they've got webinars and online meetings.

Browse the complete list or find out more at: Their support and sales teams are all open and fully operational. Call 01905 754 577 or email


Disability benefits have been affected due to the coronavirus outbreak. The following information has been announced by the Department for Work and Pensions:

All face-to-face assessments for all sickness and disability benefits have been suspended for at least three months, effective from 17th March 2020. This will affect new claims for, and existing claimants of, Personal Independence Payment (PIP), those on Employment and Support Allowance (ESA), some on Universal Credit, and people who receive Industrial Injuries Disablement Benefit. If you have a face-to-face assessment appointment scheduled from 17th March onwards, you do not need to attend and you will be contacted to discuss the next steps and alternative arrangements. Further updates will be available at:

The DWP is continuing to accept new claims for all benefits. Anyone already receiving PIP, ESA, Universal Credit or Industrial Injuries Disablement Benefit, will continue to receive their current payments as normal while alternative arrangements are put in place to review or reassess their claim. You now have more time to complete and return your form. 


Job retention.

Information for employers who need to claim for their employees’ wages:



This page is being maintained by Richard Bowers: Please send updates and corrections to him.