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"Just wanted to say how impressed I am with this at present; it is even more a helpful resource than usual. Thank you." - Rehabilitation Officer for the Visually Impaired on WCB's information service.

WCB has been an anchor against the storm” - ROVI

We are producing information packs and online resources to assist people with sight loss in negotiating the measures put in place under the Covid-19 pandemic. We are looking at a number of domains:

RESET Publications

  1. The first publication was based on the Welsh Government FAQ on the firebreak lockdown. The won't be available here as it is no longer relevant.
  2. Education [Word | PDF]
  3. Retail [Word | PDF]
  4. An edition was sent out to update people on the Christmas arrangements.
  5. Employment [Word | PDF]
  6. Social care and Health [Word | PDF]
  7. Transport and Travel [Word | PDF]
  8. Conversations That Count (written by Rosa Robinson of Frame Collective) [Word]


Please help us to keep these relevant and up-to-date.

On this page:


Go here for UK and Wales-wide general sight loss and specialist organisation contacts.)

For contacts in local authorities (local community support and local sight loss organisations):

These are also available as patient booklets in Word format.


Essential food and supplies.

Welsh Government advice:


What is vaccination and how is it being implemented in Wales? Public Health Wales provides patient information here:

Guide Dogs advice on vaccination is here (England-focused):

Advice to health workers on making vaccination accessible [Word document]

Vaccination schedule for Wales.

The Welsh Government's strategy for Covid vaccination sets out three milestones:

People will be invited to come for a vaccination at a clinic close to their home or at one of the mass vaccination centres. Please wait until you are contacted for your turn.

More about vaccination is at the NHS Wales website:

How to book a test if you have symptoms.

Anyone experiencing these coronavirus symptoms – a high temperature and continuous cough – is able to apply for a home testing kit using the new UK online portal. For further information and a link to the booking website visit: 

Alternatively, members of the public can apply for a home testing kit by phoning the free number 119. 

People with hearing or speech difficulties can call 18001 119.

What is contact tracing?

Welsh Government is attmpting to map the occurences of Coronavirus in Wales and needs your help if you've tested positive for the virus. To find out more about how this is happening, go to

Guidance on protecting vulnerable people (previously known as shielding).

Welsh Government guidance for unpaid carers.

Welsh Government links to help and information in Wales.

Health and behavioural advice.

For advice and updates about the Coronavirus, visit these official websites:

Information in other languages.

Covid 19 videos in a number of languages (for England primarily):




How you can help us.

We want to know what the specific measures are in place across the various areas of Retail, Education, Social Care, health, Employment, and Transport and, importantly, what the impacts might be for blind and partially sighted people. What adjustments are necessary to enable people with sight loss to overcome these impacts and participate fully? Do you have any stories to tell about problems faced and solutions reached?

Please contact us on 02920 473954 or email

We at WCB would like to reassure members that we are still working and will continue to provide advice and support via telephone or email.

Telephone: 02920 473954

Staff Email addresses:

Owen Williams (Director) -
Rebecca Phillips (External Engagement Officer) -
Richard Bowers (Communications Officer) -